Our common ailments service offers patients access to free NHS advice and treatment for common ailments that cannot be managed by self care. The service offers an alternative to making an appointment with the GP to discuss the following 26 conditions:

1. Acne - Over 12 years
2. Athlete’s foot
3. Back pain - 18-50 years
4. Colic - Advice Only
5. Chicken pox
6. Constipation
7. Conjuctivius - Over 2 years
8. Cold sores - Advice Only
9. Diarrhoea - Advice Only
10. Dry eyes - If Diagnosed by optometrist
11. Dry skin - Over 10 years
12. Dermatitis
13. Eye infections
14. Head lice
15. Hay Fever - Over 1 year
16. Indigestion - 18-55 years
17. Intertrigo (fungal skin)
18. Ingrowing toenails
19. Mouth ulcers - Over 12 years
20. Nappy rash - Over 4 weeks
21. Oral thrush
22. Ringworm
23. Sore throat Test and Treat (including Strep A) - Over 6 years
24. Scabies - Over 2 years
25. Teething
26. Threadworms - Over 6 months
27. Verruca - Over 2 years
28. Vaginal thrush - 16-60 years

The service can be used by any patient who lives in Wales or is registered to a Welsh GP practice. The patient must be able to attend the pharmacy in person. If you are suffering with an eye conditions you should visit a local optometrist (optician) for a free NHS eye examination in the first instance.

Sometimes the pharmacist may need to refer you to your GP or another healthcare professional if they are unable to treat your condition.

Patients can either be referred by their GP or other healthcare professional or can self-refer to this service. If you are unsure whether you need to use this service or see your doctor, please speak to the pharmacist for advice.

You will have a private consultation with one of our pharmacists in the pharmacy consultation room, this will usually take between 5 and 10 minutes.

Please note: You do need to book an appointment so call us to check availability on 01978 757367.

The pharmacist will check your details against the NHS Wales Welsh Demographic Service to confirm that you are registered with a GP Practice in Wales. Your pharmacist will explain the service, ask if you are happy to register and will give you a copy of this leaflet to take away with you. If your pharmacist agrees that you need a medicine or product to treat your symptoms they are able to give it to you free of charge under this service.

If your pharmacist feels that it is more appropriate for you to see your GP or another healthcare professional then they may tell you to make an appointment. Your doctor (GP) will be sent information about the advice and treatment you have received.